Food - Picture of Hotel van der Valk Maastricht
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From Review : Rooms are Good.. When they are FINALLY done of Hotel van der Valk Maastricht
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+2
Hotel itself is quite alright. The rooms are well renovated and the bar has nice staff. However we showed up having reserved 4 rooms, and only 1 was ready at the promised 2 pm. A second one was ready at 3, another at 3:30 and the last one wasn’t ready until 4:30PM, well over 2,5…
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Date of stay: February 2018
Response from Saronne S, Front Office Manager at Hotel van der Valk Maastricht
Responded Feb 13, 2018
Dear guest, that is a serious point of attention and we work hard in order to avoid this from happening. Unfortunately due to circumstances, it occurs sometimes that rooms are not ready in time. We will do our upmost best to provide clear communication and alternatives to our guests. We hope to improve this in the future! Hope to see you again.
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