Dear Guest, Thank you so much for taking the time to review your stay at the Hotel D - GENEVA! First of all, we are glad you appreciated the decor of your room and the general room condition. We are delighted you could enjoy the neighborhood which is, as you said, full of nice local restaurants, bakeries and also many boutiques. Absolutely thrilled that you found the Front Desk Team welcoming. This first point of arrival, when coming or going after checking-in is so very key. Glad too that you had positive exchanges with the Team and found them helpful. We are very sorry in subject to the misunderstanding at check out time. We will try to be clearer and this review will definitely help us improving our services towards our precious guests. We hope to have the pleasure of welcoming you back on your next trip to Geneva. Warm regards, Julien Baly General Manager