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Interior - Picture of Golden Tower Hotel & Spa, Florence

Photo: Interior

Very average hotel in terms of food, service and the room itself, though excellent location.
Golden Tower Hotel & Spa
Special 7th anniversary celebration!
the badroom were you had to step down 1 meter to shower
dirty carpet
Breakfast Buffet
Check In— / — / —
Check Out— / — / —
Guests 
Booking.com
$434
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Official Hotel Site
$420
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Expedia.com
$383
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Priceline$476
Hotels.com$383
ZenHotels.com$628
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Jessica W wrote a review Apr 2016
Hong Kong, China236 contributions60 helpful votes
I spent 6 nights in the hotel staying in a double room at the 4th floor. The highest floor was the 5th. There were several things which I felt that the hotel could improve upon. 1. The room temperature- the heating was on in the first 4 days in the room. It was too hot and I
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Date of stay: April 2016
Response from AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa
Responded Apr 14, 2016
Dear Jessica W, thank you for your review which I have read very carefully. Usually when something starts wrong we see everything worse! As for temperature you are fully right! Nothing to add, just the fact that the weather was unbelievable suddenly hot in Florence, strange for beginning of April. Unfortunately, once we turned on the machine it did not work properly and need to wait 3 days for the full fixing. As for the check-in time, thousand of times we assign rooms before 3 pm and sometimes we couldn't as we only have 27 rooms and depend on different factors (check-out time, type of rooms, length of stay). Believe us, we have no interest at all let waiting guest in the lobby. Hope to welcome back in the future in order to have the opportunity to let you change idea about our hotel, Best Regards, antonio pellegrino - general manager
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