Dear Sarah, I would like to thank you very much for taking the time to write your wonderful review and indeed for choosing to stay with us! We are so happy that we may have even surpassed your expectations. That is honestly the best compliment you can provide someone in the hospitality industry! We do our utmost to ensure that every guest of ours is made to feel truly special throughout their stay. Please let us know if you should ever return to Florence. We would be happy to see you again! Best Regards, Andrea Vendali - General Manager