Dear Madame, Thank you for your positive comment about the hotel. I am glad to hear that you appreciated our services and your lovely comments will be shared with the entire Team. We thank you also for your kind comments regarding the benefits that you have received as a HHonors Diamond member and it is a pleasure to hear that you have especially appreciated the great views from our Skyline Rooftop Bar and Pool which have no comparison in Venice. May I take this opportunity to confirm you that the safety of our guest is our most important priority and I would like also to reassure you about the safety of our pool area. We place great value on guests’ opinion and we look forward to welcoming you with us again in the near future. Sincerely, Ilio Rodoni General Manager