Window View - Picture of NH Venezia Santa Lucia, Venice
Photo: Window View
From Review : Reasonable quality hotel of NH Venezia Santa Lucia
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Guests
Venice was the 3rd city we visited and stayed for 3 nights on our Trafalgar tour. First impression of the hotel was not good as the odour from the canals was throughout the hotel and smelt like raw sewage. Drain vents in the passage way let the odours into the hotel and smelt…
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Date of stay: April 2017
Response from Hotel Bellini B, Direttore at NH Venezia Santa Lucia
Responded May 8, 2017
Dear Guests, receiving your superlative review is a great pleasure for me as well as for the personnel here at Boscolo Hotel Bellini. We are grateful for your precious support and the lovely words you chose to describe our hotel. I forwarded your comments to the Reception and Restaurant so that your review will motivate them to keep the high standards Boscolo Hotels is proud to offer its precious Guests. We do our best to dedicate all our efforts to customers’ satisfaction and reading your enthusiastic commentary is not only a great result for us, but also motivation for further improvements. Hoping for future occasions to welcome you warmly and personally to our unique city on the water, I grant my kind regards, Ronaldo Furlan General Manager
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