Dear Guest, Thank you for taking the time to write a review of our hotel on Tripadvisor. I am very sorry that your experience did not completely meet your expectations. I am very sorry that your sleep was bothered by trams passing in the street: even though trams are a trademark of our city, I understand how it could be bothering. For your next stay I suggest you to ask for a room on the opposite side of our hotel, were I am sure you will enjoy a wonderful silent night of sleep. I hope you will visit Milan again soon and that you will give us the opportunity to give a better service. Best regards.