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Window View - Picture of Best Western Plus Hotel Universo, Rome

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From Review : Best experience!! of Best Western Plus Hotel Universo
Best experience!!
Seating area in out suite.
Great Experience, I recommended I would go back to this Hotel!
Comfortable bed
Ottimo 4 stelle
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surenz7667 wrote a review Jan 2017
Singapore63 contributions7 helpful votes
We stayed here for 2 nights and had the best service from Marco (intern). He was so good and we felt more then welcome in Rome. The hotel location is very easy to move around and there are many many shops nearby. The rooms were nice, clean and cosy. The prices are not that
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Date of stay: January 2017
Response from Management_Roscioli, Responsabile relazioni con la clientela at Best Western Plus Hotel Universo
Responded Jan 8, 2017
Dear surenz7667, Thank you for choosing Best Western Plus Hotel Universo and for sharing your experience with us. It's a big pleasure for us to know you've been fully satisfied of your stay. Customer care is the heart of our job, so we're especially glad to read that you enjoyed the service provided by our Staff! We will share your compliments with our colleague Marco, which surely will please him very much. We really hope to see you soon! Best regards, Roberta Guest Relations BW Plus Hotel Universo Roscioli Hotels Group- Rome
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