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Interior - Picture of Sercotel Sorolla Palace Hotel, Valencia

Photo: Interior

From Review : Satisfactory stay but rude staff in cafe of Sercotel Sorolla Palace Hotel
Satisfactory stay but rude staff in cafe
Baño habitación 1420
Satisfactory stay but rude staff in cafe
Desayuno en habitación y vistas
Vistas y servicios muy buenos pero limpieza deja un poco que desear
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Other Recent Reviews

Zfy Ed wrote a review Jun 2018
Singapore, Singapore8,519 contributions697 helpful votes
We stayed at this hotel for one night in our recent Spain trip and our room was 419, that offered a good view at the streets (the round-about) and surrounding buildings and was nice especially at nights with the lights on. The room was nice, cosy and trendy with comfortable bed
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Date of stay: June 2018
Response from Manuel A, Director General at Sercotel Sorolla Palace Hotel
Responded Jun 19, 2018
Thank you so much for your comments !! We are pleased to know you enjoyed your stay, the room, the views..... I take note about your comment about the breakfast buffet waitress, I apologize if the tone was unpleasant, I deal with our maitre this attitude to improve. I am sorry but we have not any ice water machine in the breakfast room, and we have not any water machine, I don´t undertand your words very well. It is true the clients can enjoy the breakfast buffet without limits but it is not alowed to take food or drink out of the breakfast room, as in most hotels in the world. I am sorry but we are not racist, we are surprised with your words, we receive a lot of people from the five continents and we are pleased with all of them. I apologize again and thanks.
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