Dear Mike D Many thanks for your extremely kind and comprehensive review. I am very pleased to hear that you enjoyed your stay with us and I am particularly happy that you found the room to be so comfortable. May I also thank you for your comments regarding all our staff especially Arnold along with myself thank you I have passed this review onto Arnold's line Manager and I'm sure he will be pleased as much as we are Thank you!! I have also passed your review onto housekeeping as the tea bags yes your right and our teams will look into this thank you bringing this up. Your recommendation is highly appreciated and represents our best reward, once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Gibraltar. Kindest Regards Gary Barrett