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Window View - Picture of Rock Hotel Gibraltar

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From Review : Great Location and Views of Rock Hotel Gibraltar
Great Location and Views
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Wonderful  hotel
Rock Hotel
A glimpse of the Rock Hotel from the nearby Alameda Botanical Gardens
Great stay
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TNsnowflake wrote a review Sep 2017
Knoxville, Tennessee482 contributions117 helpful votes
My husband and I stayed here 2 nights during our trip to Gibraltar. We took a taxi from the border and are so thankful we did! It's very clean, the shower has nice water pressure, and the bed was nicely soft. The air conditioner worked very well, which is really important after
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Date of stay: September 2017
Response from CharlesDanino, General Manager at Rock Hotel Gibraltar
Responded Sep 5, 2017
Dear TNsnowflake, Many thanks for taking the time to write your kind review following your stay at The Rock Hotel. I am very pleased to hear that you enjoyed your stay with us and that despite the minor problem, you have given us such a high consideration. I am very sorry to hear that there were some issues that fell short of your expectation. We constantly endeavor to maintain the best levels of upkeep within our hotel and can assure you that this is of critical importance to us. I also would like to reiterate that we pride ourselves in delivering an impeccable and friendly service to all our guests and I must apologize if you were disappointed on this occasion. Please be so kind and contact me directly to assist you with your booking arrangements should you wish to staying with us again and thus restore your perspective. Best regards, Charles.
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