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Guests
Stayed for a week in June 17 and it's better than ok but could do with some attention. What was great was the service. Reception was helpful and polite as were all the restaurant and housekeeping staff. The service at the pool bar was a little hit and miss but to be fair they…
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Date of stay: June 2017
Response from Ramon V, Community Manager at Alua Tenerife
Responded Jul 4, 2017
Dear guest. We appreciate your comments, and we regret that there have been some aspects of your stay that have not been satisfactory, especially with regard to our gastronomic offer. In any case, we will take note of your comments and try to improve as much as possible. Best regards.
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