Dear Customer, From the Hotel Silken Al-Andalus Palace we thank you for sharing your opinion after your stay. We are pleased to know that you have felt satisfied in general terms and we thank you for your kind words about the professionalism of our staff, especially the Reception Department, we will share your comment as we are sure they will feel very gratified, as they work every day to get the full satisfaction of customers like you. We hope to welcome you again on your next trip to Seville. Until then, receive our best regards. Sincerely, Mª Carmen RodrÃguez A. Guest Relations Department