Dear guest, We appreciate your time in sharing your experience with us. We are happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Regarding the elevators, they were improved by a new intelligent system which prioritizes depend of maximum attendance I will let my colleagues know about your wonderful comments in this review Thank you for staying at the AC Hotel Malaga Palacio and we hope you choose to stay with us again whenever your travel needs bring you back to Malaga. Best regards,