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Window View - Picture of Steigenberger Grandhotel Handelshof, Leipzig

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From Review : Excellent Location of Steigenberger Grandhotel Handelshof
Excellent Location
Excellent Location
Excellent Location
Excellent Location
Excellent Location
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Other Recent Reviews

Bu_Omran_UAE wrote a review Aug 2019
Dubai, United Arab Emirates296 contributions66 helpful votes
We have chosen this hotel based on guests reviews . Firstly the check in process was very smooth and fast as our three Superior Rooms were ready and allocated prior to our arrival which is a professional act from the hotel. Secondly the hotel location is fantastic as
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Date of stay: August 2019
Response from Anja Z, Personal Assistant to the General Manager at Steigenberger Grandhotel Handelshof
Responded Aug 7, 2019
Dear Guests We hereby would like to say thank you for your very positive and detailed review, which is very valuable for us as well as for our future guests. We really appreciate your feedback. We are sorry to hear that our beds and pillows were in your opinion not comfortable. Did you see our pillow menu on the bedside table? There you have the possibility to order a different pillow, which may be more suitable for you. As you have probably experienced yourself, all our rooms are unique and different in layout. So if you need a Superior double room, which fits an extra bed we also have various options available. Just place the request if you need one the next time you’re staying with us and we will make sure we can accommodate your wish. Thank you for the compliment towards our members of staff. We look forward to welcome you back very soon and wish you all the best. Kind Regards Anja Zech-Bohm Personal Assistant to the General Manager
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