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From Review : Ridiculously Understaffed of L'Osteria Bikini Berlin
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The waiters, waitresses and hosts are doing an amazing job of being nice and polite even though the restaurant is clearly understaffed. This was an busy night. It took us about 10 minutes of wait in line to get a spot in the bar. Five minutes in the bar wasn’t enough for us to…
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Date of visit: April 2018
Response from Naomé G, Social Media Manager at L'Osteria Bikini Berlin
Responded Apr 9, 2018
Ciao Jonathan, Many thanks for your feedback. First things first: We're pleased that you came to us and thanks a lot for the good feedback about our host :) , so we were especially upset to read your feedback about the long waiting time to order drinks. I would like to say on behalf of the whole team that we're very sorry that our service was messed up yesterday and that you had to wait so long for your food. We understand your annoyance very well. To put it bluntly, yesterday was not a good day for us. Of course that is no excuse for you having to wait for such a long time. At our next team meeting we will have another thorough discussion about what happened to you, so that we can ensure that such things don't happen again. Cordiali saluti, Naomé
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