Interior - Picture of Scandic Berlin Kurfurstendamm
Photo: Interior
From Review : Handy location with nice breakfast of Scandic Berlin Kurfurstendamm
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Guests
+7
Iron Ironing board Mirror for make up above mini fridge Mirror on corner for full length Safe with code system Laminate floors no carpet Bunk beds in family room Double bed was 2 singles together but could not feel join. Pillows very soft Radiator in shower room No bath Very…
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Date of stay: January 2019
Response from ManagerScandic, Manager at Scandic Berlin Kurfurstendamm
Responded Jan 16, 2019
Hej dear guest, Thank you for taking the time for a personal feedback. We are glad that you were satisfied during your stay with us and that you enjoyed the comfort of our rooms. Our extensive breakfast buffet includes more than 100 different products with a special selection for children, vegetarians, vegans and people with allergies and food intolerances. It is lovely to read that we could convince you of our culinary offer. However, we are sorry that some members of our team did not leave a positive impression. Friendliness and hospitality are particularly important to us, thus we kindly ask you to inform us in similar situations directly so that we are able to talk with our colleagues about it and improve things. We are also sorry that your room was not cleaned impeccably. Of course we attach high importance to cleanliness in all our rooms and already discussed your comment with our housekeeping team in order to avoid such incidents in future. It would be our pleasure to welcome you again soon. Kind regards Heiko Kain - General Manager
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