Bonjour MJH1, Thank you for taking the time to tell us about your experience at the Sofitel London Gatwick. It is good to hear that you rated our Hotel as good and your overall enjoyed your visit. Your feedback is much appreciated and I will share your review with the rest of my Team; we strive to provide a superior service and we are always grateful for any suggestions. MJH1, I hope to have an opportunity to welcome your return to our Hotel on your next travels through Gatwick. Yours faithfully, Matt Kiss Operations Manager