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Shower - Picture of Clayton Hotel Sligo

Photo: Shower

From Review : The staff make this hotel - okish place of Clayton Hotel Sligo
The staff make this hotel - okish place
Had high hopes ... Room was terrible
Major disappointment
Fruit Selection
So much potential but lots of little issues
Stunning outside but in need for refurbishment
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Archaeo_Tom wrote a review Mar 2018
Ireland127 contributions20 helpful votes
+1
Hire the photographer that took the photos for the hotel, they’re a genius. The hotel looks undeniably gorgeous from the outside, a huge Victorian building with extensive grounds. Inside the hotel rooms however this all changes, the decor looks as if it’s from decades past,
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Date of stay: March 2018
Response from ClaytonSligo, Guest Relations Manager at Clayton Hotel Sligo
Responded Mar 26, 2018
Dear Tom, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. The furniture has all been reupholstered in the bar and in most areas around the hotel. We have new furniture and bedding in approx 3/4's of the bedrooms and intend to finish the upgrade over the coming months. I was working each of the days of the conference and was in the restaurant for both buffet lunches and nobody raised any issues with regards the buffet. We had two options on the days, soup & sandwiches with tea & coffee for 9.95 euro or for 11.50 euro their was also the hot food option which over the days did have a pasta dish, chicken a la king & beef stroganoff amongst other things. The feedback we have received from all involved in organising the event has been extremely positive. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, N McLeish
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