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Food - Picture of Ben Nevis Hotel & Leisure Club, Fort William

Photo: Food

From Review : Appalling of Ben Nevis Hotel & Leisure Club
Appalling
Appalling
Not what you expect for the price
Not sure what this was on the bed base. Definitely looked like some kind of bodily fluid
Stuffed walls.
Old and tired and corridor smelt musty from doorway to rooms.
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John S wrote a review Sep 2019
Uckfield, United Kingdom183 contributions90 helpful votes
On arrival we were greeted with indifference by the front of house receptionist, not a great start. We went to our rooms to find adequate accommodation. It all started to go progressively down hill from there. On closer inspection one of the bathrooms had some of the previous
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Date of stay: September 2019
Response from BenNevisManager, Manager at Ben Nevis Hotel & Leisure Club
Responded Sep 23, 2019
Thank you for taking the time to review your recent stay with us.  I was sorry to learn that your stay was not what you had expected, nor what we strive to achieve.  We welcome all forms of feedback as this allows us to identify any areas that require improvement.  It is regrettable that you did not request to speak with a member of management during your stay as we would have been more than happy to address any concerns you may have had.  Kind Regards Susan MacInnes . 
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