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First impressions were not encouraging as we had to queue for about 20 minutes to sign in, as we were with a large group. There were only 2 staff on the desk. We eventually were signposted to our Garden Chalet room which was very nicely furnished. As it was our wedding…
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Date of stay: November 2018
Response from Kingsmills_Hotel, General Manager at Kingsmills Hotel
Responded Nov 19, 2018
Dear Guest, Thank you for your recent business. I appreciate your feedback and will address with our operational team. I apologise that your first impressions were not encouraging. Kind Regards Craig Ewan General Manager