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Window View - Picture of Hotel Indigo Edinburgh - Princes Street, an IHG hotel

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From Review : Mixed feelings. of Hotel Indigo Edinburgh - Princes Street, an IHG hotel
Mixed feelings.
Worn down hotel
Maybe a One-Off?
Maybe a One-Off?
Great location
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Other Recent Reviews

Lovely visit
September 2021
Norman M wrote a review Dec 2018
Whitburn, United Kingdom6 contributions2 helpful votes
I’ll start with the good points first. Myself & my girlfriend recently stayed here , we had a superior king with city view room. The room was nice & the view was great , looking over the festival village & Christmas market. The hotel has a nice restaurant & bar , both with great
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Date of stay: December 2018
Response from IHGService, Guest Relations Manager at Hotel Indigo Edinburgh - Princes Street, an IHG hotel
Responded Dec 26, 2018
Hello normanm285, Thank you for your stay and for taking the time to leave us feedback. I am sorry to learn that the level of service received fell short. I have shared your comments with the hotel staff as a reference to ensure responsive and courteous guest service. I trust that steps taken will improve your next stays with us. I am glad you found the room received nice! I hope you stay with us again! Best regards, Clayton G. Case Manager IHGService
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