Good Afternoon jweigham, Thank you for taking the time to review your stay with us. I am delighted to read that you had such a magical experience in Edinburgh. The snow was picture postcard perfect! I am glad that you enjoyed the L'Occitane toiletries, they are a lovely touch to the Villeroy & Boch bathrooms and elegant rooms. I am sorry to read that your breakfast did not meet your expectations and shall notify the Bistro Manager of your comments. I hope we shall welcome you again soon and look forward to welcoming you again. Kind Regards, Evlyn