Food - Picture of Copthorne Hotel Cardiff-Caerdydd
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From Review : Very Comfortable Stay of Copthorne Hotel Cardiff-Caerdydd
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Hotel in good location Room very clean and tidy Food was great Buffett Breakfast was plentiful All staff I had contact with were very pleasant to deal with Only one thing they don’t sell Brandy in bar Would I stay again yes
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Date of stay: September 2019
Response from Unders79, General Manager at Copthorne Hotel Cardiff-Caerdydd
Responded Oct 8, 2019
Thank you for your review and feedback. I'm especially pleased to see that you found the staff were pleasant and that the breakfast was good. These are both areas which we continuously work on to improve. My team and I are pleased you enjoyed your stay and hope to welcome you again soon. Oh - by the way, we do serve Brandy. I'll make sure all my bar staff are aware. This may be a training issue but we definitely sell Brandy. Please accept my apologies if this affected your stay. Best wishes, Ben Underwood | General Manager.
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