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Interior - Picture of Hampton by Hilton Birmingham Jewellery Quarter

Photo: Interior

From Review : Look elsewhere of Hampton by Hilton Birmingham Jewellery Quarter
Look elsewhere
Very disappointed
Decent hotel but parking and location let it down
Decent hotel but parking and location let it down
Hampton by Hilton, Birmingham City Centre North, UK
Decent hotel but parking and location let it down
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Salty wrote a review Jan 2016
12 contributions3 helpful votes
+5
Mmmmm. Have read other peoples reviews about this hotel which overall did not seem quite bad so I booked it through Expedia - first mistake as I did not consciously notice it said "accessible room". Pros: semi close to Birmingham City centre ; need card swipe access to enter
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Date of stay: January 2016
Response from AmyButaliaHarris, Assistant Manager at Hampton by Hilton Birmingham Jewellery Quarter
Responded Jan 26, 2016
Hi Sally T I am disappointed to read your trip advisor review. Firstly we also recommend guests to book direct, this way you get exactly what you want. I'm sorry to read your comments about the housekeeping - I will be sure to pass this on to the manager so we can address this issues you have raised. Don't forget that if you do find anything not up to standards to let us know immediately so we can rectify the issue. The hot water in the Accessible Bedrooms is already set temperature, unfortunately this cannot be altered however we can manually override the air conditioning just let the front desk team know. Kind Regards Amy
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