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Entrance - Picture of voco Oxford Thames, an IHG Hotel

Photo: Entrance

From Review : Lovely hotel with some minor issues of voco Oxford Thames, an IHG Hotel
Lovely hotel with some minor issues
Lovely hotel by the river
Birthday break
a long shot
Fabulous tasting meniu in the hotel's restaurant
Absolutely fantastic, couldn't fault a thing!!
SMWEngland wrote a review Mar 2018
United Kingdom97 contributions27 helpful votes
4.0 of 5 bubbles
Booked 8 rooms for business, hotel is beautifully presented, lovely bar/lounge area. Clean and comfortable. Problems with reservation, despite giving all guest names in advance by email and stating which rooms I needed to pay for, the reception just had a list of eight rooms
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Date of stay: March 2018
Response from Elle G, General Manager at voco Oxford Thames, an IHG Hotel
Responded Mar 26, 2018
Dear SMWEngland Thank you for your review and I am pleased you enjoyed some aspects of your stay with us. I am sorry you had complications with the reservation, and I will look into this with the relevant persons to ensure our communication was as it should be. I will also discuss your points with the kitchen and restaurant team to ensure we are upholding our excellent standards in all areas of the guest dining experience - it is noting with any specific dietary requirements such as being began, if you do let us know beforehand we will provide a bespoke choice menu. Thank you again for your feedback and I do hope you may look to return to us in the future. Kind regards
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