Dear "Christine I", Thank you for your lovely comments regarding InterContinental London-The O2. I will be delighted to pass on your fabulous comments to my colleagues who will be equally as pleased to know they contributed to your memorable experience. We are pleased to note that the Reception team managed to upgrade your room category that you totally enjoyed. We have indeed the benefit of having lovely views over Canary Wharf and River Thames from our rooms and outlets and we are glad you totally enjoyed them. Our breakfast in The Market Brasserie is truly delicious and it is good to see that you thoroughly enjoyed it. The selection is vast and the food is freshly delivered each day for our guests to enjoy to the fullest. With regards to parking, I am glad that you took advantage of the special rate offered to our residents which is £24 for 24 hours. Front Desk is able to validate the tickets. We are delighted that you had an enjoyable stay and that we managed to make it even more special, as our team members go above and beyond to ensure all our guests are looked after. We hope that you will soon find another opportunity, whether a concert or birthday, to return to us. Kind regards, Heather Hamilton Hotel Manager