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Food - Picture of Radisson Blu Edwardian New Providence Wharf Hotel, London

Photo: Food

From Review : Great room. Poor restaurant of Radisson Blu Edwardian New Providence Wharf Hotel, London
Great room. Poor restaurant
bar area...
Always good
Amazing 5* Experience!
מלון מומלץ
Bed in Superior Room (Standard)
flexi06 wrote a review Dec 2015
Stevenage, United Kingdom180 contributions65 helpful votes
4.0 of 5 bubbles
We spent Xmas eve, Xmas day and left on Boxing Day. The location is approx 8 mins walk from East India DLR, and just outside station there is a well stocked (thank goodness for this shop) mini supermarket with friendly staff. At the DLR there is also a Santander bike station.
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Date of stay: December 2015
Response from rad_ed_npw, Front Office Manager at Radisson Blu Edwardian New Providence Wharf Hotel, London
Responded Jan 5, 2016
Dear Guest, I do hope you enjoyed your Christmas and New Years break. I am delighted to see you were impressed by the facilities of the hotel, great choice on the river view deluxe rooms overlooking the o2 arena across the river. I am so disappointed to read your feedback regarding your experiences in Scoff & Banter during your stay with us. I have passed this onto our Food & Beverage Manager for their consideration but I am sorry you didn't want to let us know about your experiences as we will always try to do something to make this up to you. Our 100% guest satisfaction guarantee confirms this so I am disappointed we were unable to assist with making up for these problems. If you wish to discuss this any further, I would be happy to hear from you directly so that we can restore your faith in both the hotel and restaurant as a whole. I do hope however you would consider coming back to the hotel in future, and would also be happy to help with any reservations so I look forward to hearing from you, and my sincere apologies once again. Kind Regards, Jane Tones
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