We live nearby and have eaten at Bufi regularly in the past. Not any more though. Their food, if you eat in, is generally quite good, and the service, whilst variable is fine. Their prices are on the high side. We ordered a takeaway (via Deliveroo) last night, a diavola, a…
Read more
Date of visit: March 2017
Response from sofia a, Owner at Bufi
Responded Mar 19, 2017
Hi.. thank you for taking the time to leave your review. I would like to apologise for you receiving the wrong order.. it was a busy evening and everyone makes mistakes.. unfortunately on this occasion there was a misunderstanding and you ended up with the wrong order. As soon as I was made aware we immediately authorised a refund with deliveroo so you would not have paid for this pizza. Our food is in line with other restaurants in the area and we have actually reduced a lot of our prices while a lot of establishments are putting them up. Again I apologise for the mistake in your order and would love for you to give me the opportunity to change your view on our restaurant. Please email me at sofia@bufirestaurants.com to discuss further..
Read more
Been to Bufi? Share your experience!