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From Review : Overall a bad quality of hotel room of The 29 London
Overall a bad quality of hotel room
hotel in strada
My room at the Airways
Agrad√°vel Surpresa!
Our Airways Hotel room in London - 01
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YSC24 wrote a review Jan 2018
Bristol, United Kingdom144 contributions27 helpful votes
There were only a few redeeming factors. The basic design of the place was nice on first sight. The shower head strength was nice too (although drainage was a problem). The staff were reasonably friendly from the little contact we had with them. The overall quality of our stay
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Date of stay: January 2018
Response from Viral P, General Manager at The 29 London
Responded Jan 23, 2018
Dear YSC24, Thank you for taking the time to share your experience after your recent stay with us at Airways Hotel Victoria London. I am pleased to hear that the 1st impression was good upon arrival, and learn that you have had few shortcomings during your stay. Your kind comments about the front desk and shower is highly appreciated.We always do our best and go extra mile for our valuable guest and try to make their stay memorable experience with us!! I am very sorry to hear that showeer was blocked however we do have 24 hours maintenance team available to resolve any guest concerns. We will try and investigate issues with Wi-Fi and room temperature. As we do not get any complaints for the mentioned issues. We are very sorry to hear that the room and bed size was small however that is a standard size we normally have in London. A very big thank you once again for 3* rating for our service and honest appraisal. We look forward to welcome you back to Airways Hotel Victoria London in not too distant future. Kind regards, Viral Patel
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