Dear Reviewer, Thanks for your post. The Grosvenor certainly is a nice little treat with our tasteful, décor, excellent location, professional, friendly team and well equipped bedrooms we like to think we have everything covered for an enjoyable stay. Thank you for your feedback regarding your breakfast experience. We are currently looking into a system to improve this area and you comments will go towards us achieving a more organised service for our guests. We hope to see you again soon for another fab stay with us. Kind regards, Billy