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Landscape - Picture of Jumeirah Lowndes Hotel, London

Photo: Landscape

From Review : Tired decor, needs renovating of Jumeirah Lowndes Hotel
Tired decor, needs renovating
Twin room (sorry about mess!)
Poor Check In Service, Room OK
Friday night in the restaurant of a '5 star' hotel. Speaks volumes.
5 Star Room, 1 Star Service
5 Star Room, 1 Star Service
Check In— / — / —
Check Out— / — / —
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Other Recent Reviews

Very good stay
March 2020
Renae Leith-Manos wrote a review May 2018
Sydney, Australia
This hotel may pass the test as an official five star, but in reality it’s more like a 3 star. Small rooms, old fashioned grey, purple & brown decor, and slow lifts are not appealing. Beds are not overly comfortable. There is natural light via large windows but they only open a
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Date of stay: May 2018
Response from Zita P, Guest Relations Manager at Jumeirah Lowndes Hotel
Responded May 10, 2018
Thank you for taking the time to tell us about your experience following your recent stay at Jumeirah Lowndes Hotel, as well as your kind words regarding our Al Fresco Restaurant and The Peak Health Club and Spa at Jumeirah Carlton Tower Hotel. I am very sorry to hear that your experience didn’t live up to your expectations and therefore, we are looking into the situation and taking the necessary steps to correct it going forward. We will take your feedback into account as we work toward improving our facilities and services. I greatly appreciate the feedback you have provided us with and therefore we welcome any opportunity to improve. Thank you and I hope you will give us a chance to welcoming you back again.
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