Dear X27ems, Thank you for writing a review on Tripadvisor following your recent stay with us here at The Ritz. I am so very pleased to hear that your stay with us lived up to the very high expectations upon which the hotel prides itself on. We agree, the team at The Ritz are what sets up apart from other five star hotels in Central London and I will be sure to extend your kind words regarding their friendly and efficient service to them. We hope to have the pleasure of welcoming you back to the hotel again in the near future. Best wishes, Sal