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Interior - Picture of Hampton by Hilton London Docklands

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stuart w wrote a review Nov 2018
Airdrie, United Kingdom9,470 contributions679 helpful votes
I have stayed here several times when I attend exhibitions, sometimes it is quite good and other times the service and standards have slipped, this time was barely average. Service at reception was slow, restaurant food at breakfast was poor quality and lukewarm. Should be
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Date of stay: November 2018
Response from IwonaR815, on behalf of the staff at Hampton by Hilton London Docklands
Responded Nov 28, 2018
Dear stuart, Thank you for your comments. We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give us another opportunity to make it right.
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