Dear Lucyeve9 Thank you for your wonderful review. We pride ourselves in delivering a memorable stay with exceptional service so the team will be delighted with your comments. I will also pass on your comments to everyone,especially Eric and Katie, and may I say, as Bill's granddaughter,it was a pleasure to have you as our guests. We do offer some fantastic offers and packages so please be sure to contact us directly to find out about these on your next stay. Warmest Wishes Emma Parry emma.parry@shanklyhotel.com