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Shower - Picture of Caro Short Stay Main Bridewell, Liverpool

Photo: Shower

From Review : Disappointed... of Caro Short Stay Main Bridewell
Disappointed...
L'antitesi della funzionalità
L'antitesi della funzionalità
Needs to brush up on cleanliness
drugs on the lobby sofa.
Gone down hill very poor stay
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Storyteller766706 wrote a review Apr 2018
2 contributions
The foundations of the property are stunning and size was not a problem at all. However, I found the service wasn't as I was expecting. Baring in mind we stayed here for 2 nights we would have expected the room to be refreshed considering the cleaner was outside our bedroom when
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Date of stay: April 2018
Response from Lee D, Manager at Caro Short Stay Main Bridewell
Responded May 31, 2018
Hi there, Thank you for taking the time to leave us a review, all feedback is greatly appreciated as it lets us know the areas where we could be doing more. We're pleased you enjoyed the hotel's central location. Our proximity to Liverpool's main attractions does make us a great base for exploring the city. With regards to the housekeeping not being done every day, it does state on our booking.com page that housekeeping is only carried out every other day, and this is again advised in the guest information sent once the booking is made. I do apologies however that it took so long for our staff to bring you clean towels and as a result making you late. This is not acceptable and staff will be spoke to about this. I'd also like to apologies for the damp on the wall in your room. It has been an on-going issue due to a leak in the roof and with the hotel being at full capacity, resulting in an inability to get maintenance properly carried out.
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