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I booked 5 suites for my family to celebrate my 50th birthday. Having checked prior to paying for my non refundable booking that they would have a full a la Carter menu available in the bistro on Boxing Day - this was a very important element of me choosing this hotel as we…
Date of stay: December 2017
Response from Wesley R, General Manager at Hotel du Vin Cambridge
Responded Jan 1, 2018
HI Princess B Thanks you for your review and i believe that your complaint was dealt with by John when you checked out of the hotel and he also acknowledged your disappointment and compensation was received. Regards
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