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Food - Picture of Mercure Bristol Holland House

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From Review : Overall average and disappointing of Mercure Bristol Holland House
Overall average and disappointing
Good bed but not much more
Vegan Breakfast was a NO NO and Room Service
Banksy street art room
Not bad at all for a Branded Business Hotel
Noisey!
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sarahjO4315NX wrote a review May 2019
Maidstone, United Kingdom7 contributions7 helpful votes
Outside appearance of the hotel was ugly. Our room was a good size with big bathroom but was really cold. We complained to the reception and a portable heater was brought to our room, which did improve the temperature but the tiled bathroom was freezing and to cold to really
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Date of stay: May 2019
Response from stevenbrazil, General Manager at Mercure Bristol Holland House
Responded May 9, 2019
Thank you for taking the time and trouble to leave feedback from your recent stay. We are sorry you found your room cold and it is true that different facing rooms get different amounts of direct sun and can vary the warmth around the hotel but the air conditioning should make up for this. We did experience some issues over the previous 2 weeks with some TV channels due to the local transmitter changing frequencies and some intermittent issues which are now resolved. We do hope that you will visit again in the future Regards Steve
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