Thank you for your review Robyn B. We are thrilled you enjoyed your recent visit with us. I am sorry that our Spa was fully booked when you arrived. We do try to recommend guests pre-book spa services as space can fill up quickly. I am also sorry that our Dining Room was booked for an event but it sounds like you were able to enjoy our Pub instead. Thank you again for your review, and if your travels ever bring you back to Vancouver Island, we do hope to welcome you back. All the best, Natasha Richardson, General Manager