Dear Paul A Thank you for choosing our Kuiburi Hotel & Resort and your comment, we’re very sorry for the ineffective with our swimming pool during your stay. I am Manoon Yuthanawa, The new general manager and first day joining with the Management team at Kuiburi Hotel & Resort. I would personally apologize for do not reach your expectation. We will quick to solve our technical problem with the water pump at pool. The breakfast will also close to our chef and kitchen team to prepare well and better as per you suggest. Me and my team believe that you would happy if you give us a chance to welcome you back and it would be very appreciated if you could make us a visit again in the near future. Warm regards, Manoon Yuthanawa General Manager