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Balcony - Picture of Hotel Riu Ocho Rios, Jamaica

Photo: Balcony

From Review : Surprisingly Disappointed of Hotel Riu Ocho Rios
Surprisingly Disappointed
Another view
view the room deck.
Sadly disappointed
Could be better
Atendimento necessita de melhoria
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Other Recent Reviews

Vacation616200 wrote a review Jan 2016
3 contributions6 helpful votes
Tried to keep an open Mind after seeing the other reviews but i agree not five star far from it. Here so far for two days and the sheets have not been changed. Room service comes only once a day and it's in the evening. Never can find a beach chair by the beach or by the pool me
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Date of stay: January 2016
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Ocho Rios
Responded Jan 11, 2016
Dear guest, Thank you for choosing our hotel for your stay in Jamaica. We are sorry to read that, so far, your experience has not lived up to your expectations. We kindly ask you to contact the front desk in order to resolve any issues you are experiencing. They will be more than happy to help you. We hope you can enjoy the rest of your stay. With our best we remain, ClubHotel Riu Ocho Rios Online Reputation Manager
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