Dear PrithaAuria, Thank you for staying with us and for your kind attention by giving us your comment and input during your experienced stay. Appreciate your comments on our nice view in the morning and pool facility. Thank you for your good feedback and thus kindly accept our sincerest apologies for the inconveniences you encountered during your stay. At Harper Purwakarta, we strive to provide a superior service experience for every guest, therefore your feedback is very important to us. We look forward to warmly welcome you back at our hotel. Best Regards, Rini Resniawati Hotel Manager