Pool - Picture of Imperial Valamar Collection Hotel, Rab Island
Photo: Pool
From Review : Little gem of Imperial Valamar Collection Hotel
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Guests
+7
This hotel is amazing, now I need to be brief the only complaint would be they need to deal with the smoking issues around the outside areas for non smokers. The staff are so helpful except you won’t get to ever speak with the manager we ask many times during our visit and he…
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Date of stay: September 2019
Response from Explorer19372946484, General Manager at Imperial Valamar Collection Hotel
Responded Dec 2, 2019
Dear Mrs. Kerrylynn, Thank you for booking „Valmar Collection Imperial Hotel” and for taking the time to share your experience. We are happy to hear you enjoyed your stay. “I really apologise myself that I wasn't available in time you were there but I hope my other collegues solve all small isuess with smoking area. We always welcome our guests’ feedback and use it to constantly improve our service. We hope that we have earned your trust to stay with us again. Warm regards, Damjan Dumic General Manager
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