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Landscape - Picture of Gran Melia Palacio de Isora, Tenerife

Photo: Landscape

From Review : Definitely one of the best hotels we’ve stayed in of Gran Melia Palacio de Isora
Definitely one of the best hotels we’ve stayed in
Hotel de primera y atención de primerísima.
reccepton area
Mojo,papas y cantarelo ( cabracho,escorpora )
El paraiso existe, está en cada rincon del Palacio de Isora
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MandH-eurotrippers wrote a review Oct 2016
Cardiff, UK1,848 contribution583 helpful votes
We recently stayed in Palacio de Isora for one week around our birthdays but just on a B&B basis because we wanted to try out restaurants in Alcalá village. We booked direct with Melia quite some time back using a discount code we’d received as Rewards club members. Thomson
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Date of stay: September 2016
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora
Responded Oct 11, 2016
Dear MandH-eurotrippers , Firstly thank you for choosing Gran Meliá Palacio de Isora to enjoy your holidays and for sharing your feedback with the travelers of TripAdvisor. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. Is gratifying to know that you can enjoy the gastronomic offer from town and I am pleased to inform you that we have a wide complementary offer to the half board hired allowing you to enjoy all the gastronomic offer from our resort, including drinks, which allow you enjoy of some discounts such as the golden bracelet or luxury option. We recommend you to your next stay with us ask the front desk and our colleagues will be delighted to give you our best option, including the parking place which I am pleased to inform you that it is free too. In addition, we truly appreciate your compliments about our gardens and pools areas, facilities as well as our gastronomic offer. About the bathroom lighting I am happy to inform you that we have a free extra lighting in case that you need it so don’t hesitate to request it next time. Also you may rest assured that we will have in consideration all your advices about our facilities and we will forward them to the rest of the team. It would be a pleasure to welcome you again at Gran Meliá Palacio de Isora. Kind regards, Álvaro Cons, Red Glove Service Manager.
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