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Pool - Picture of Secrets Cap Cana Resort & Spa, Dominican Republic

Photo: Pool

From Review : Best Beach! Phenomenal Service! of Secrets Cap Cana Resort & Spa
Best Beach!  Phenomenal Service!
Best vanilla mini cigars
Secrets Cap Cana Resort & Spa
Best adults only all inclusive vacation so far
Amazing vacations at SECRETS CP CANA
Great drinks, great service, poor food
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Gaubster3 wrote a review Apr 2017
Central Oregon, Oregon33 contributions10 helpful votes
+12
Traveled here for business and pleasure. My wife booked us a non-preferred Jr. Suite Swim Out Room for our first 4 days here. The resort is only 15 minutes from the airport which is nice because when you're ready to start your vacation, you don't want to wait any longer than
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Date of stay: April 2017
Response from SecretsCapCana, EConcierge at Secrets Cap Cana Resort & Spa
Responded Sep 4, 2017
Dear Gaubster3, Thank you for sharing your opinion about your stay at our property at Secrets Cap Cana. We appreciate you taking the time to share with us your experience. We are very happy to read that you enjoyed the hotel and our facilities during your stay. We see that our guests are appreciating the training. Ricky, Yuri, Jesus and our Entertainment team are very happy to see that they were able to leave a positive experience on your stay and that their service was at the level that you expected to receive. We will definitely be sharing your comments with Cindy, Mayra, Wilson & Frank. They will feel wonderful that they were able to help your stay be even better than planned. In terms of your dinning experience, thank you so much for your comments - we are thrilled to hear about Himitsu and will also be extending to our kitchen staff and executive chef. We highly appreciate your sincere feedback and we hope to have the opportunity to have back again in the near future. It is comments like these that make of our facility great. Sincerely, eConcierge & Social Media Coordinator Secrets Cap Cana Resort & Spa econcierge.seccc@secretsresorts.com
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