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Pool - Picture of Sirios Village Hotel & Bungalows, Crete

Photo: Pool

From Review : Would recommend this hotel of Sirios Village Hotel & Bungalows
Would  recommend this hotel
Balos, widok z góry.
Ξενοδοχείο Σείριος Βίλατζ
3.5 really but couldn't give it a 3.

Other Recent Reviews

mitchbrady wrote a review Oct 2016
Euxton, United Kingdom173 contributions38 helpful votes
4.0 of 5 bubbles
On arrival at the hotel first impressions were good, reception clean and well presented, information on the actual facilities was a little scant although there was only 3 families booking in at the time. The rooms are clean, spacious and had a television, fridge and hairdryer.
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Date of stay: October 2016
Response from Sirios-Village-Hotel, Guest Relations Manager at Sirios Village Hotel & Bungalows
Responded Feb 22, 2017
Dear mitchbrady Thank you for sharing your experience in Sirios Village on Trip Advisor. We are happy to read that overall you enjoyed your stay with us despite some small inconveniences. Our reception desk is open 24/7 and always at our guests disposal, during check in our guests are given the most important information in order to speed up the check in proccess. Also our guests are provided with a detailed info sheet with all information needed regarding facilities and all inclusive services. From past reviews you can clearly see our guest's satisfaction regarding our reception desk services, it could be possible that a missundestanding led to the situation that you describe in your review. We must also note that in the restaurant there is a microwave oven available at all times. Whatever are guests need they should never hesitate to ask our managers and staff for help. Finally regarding the spa services which are provided by an indepentent hotel partner, we will look into it and figure out what exactly their price policy is. We hope to see you again soon and make it up to you for an even better holiday experience. Best regards from our Management team.
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