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Beach - Picture of Vila Gale Mares, Guarajuba

Photo: Beach

From Review : What a shame. Terrible of Vila Gale Mares
What a shame. Terrible
Resort Bom, mas com serviço ruim, o que pode melhorar....
Sol da Bahia
Serviço ruim em local muito bonito
Almoço no Cravo e Canela
Deixa a desejar
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Other Recent Reviews

Thank you
June 2022
Miguel2770 wrote a review Apr 2016
Lisbon, Portugal568 contributions812 helpful votes
+1
Extremely poor experience for me and my family. Despite the great location - amazing Guarajuba beach, the hotel is in a terrible condition, with NO maintenance, no staff, and I felt misled by the 5* and the great experience I've had in 2008, 2009 and 2010. You can see the
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Date of stay: March 2016
Response from Vila Galé Hotéis, Proprietário at Vila Gale Mares
Responded Jul 31, 2020
Prezado Hospede, Primeiramente agradecemos os comentários sobre a sua estadia no Hotel Vila Galé Marés, dos quais tomamos a devida nota. O nosso objetivo é servir cada vez melhor os nossos clientes, excedendo sempre que possível as suas expectativas. Agradecemos os seus comentários os quais serviram para uma análise séria e comprometida na nossa reunião do comitê executivo para tomada de medidas operacionais e de treinamento de nossos colaboradores. Esperamos sinceramente tê-lo numa próxima oportunidade, num dos Vila Galé em Portugal ou no Brasil. Atenciosamente,
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