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Window View - Picture of Montreal Marriott Chateau Champlain

Photo: Window View

From Review : Reserved Two Doubles and Got 1 King and a cot :( of Montreal Marriott Chateau Champlain
Reserved Two Doubles and Got 1 King and a cot :(
Reserved Two Doubles and Got 1 King and a cot :(
Under average
The Hotel view
night view of exterior
Very good service, but the hotel is tired
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vegantraveller2014 wrote a review Jul 2017
Toronto, Canada206 contributions10 helpful votes
+5
3.0 of 5 bubbles
Beautiful Hotel - a skip away from the Bell Centre - perfect for HAB Fans. Not my favorite hotel in Montreal - rooms are smaller.(our preferred hotel was booked) This particular visit the front desk was unable to accommodate our requested Two Dbl Beds - they did deliver a cot
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Date of stay: April 2017
Response from Joseph K, General Manager at Montreal Marriott Chateau Champlain
Responded Jul 12, 2017
Hello vegantraveller2014 - we appreciate you taking he time to review our hotel. Your feedback is important to us. Very sorry we were unable to assign you a room with the proper bed configuration. A comfortable sleep makes all the difference. As we celebrate our 50th year of operation, renovations are on going though not always visible to every guest, with more to come. I hope the next time you are in our great city we may be able to offer you something more in keeping with your expectations.
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