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Window View - Picture of Hilton Garden Inn Toronto Downtown

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From Review : Good Location with Average Concierge of Hilton Garden Inn Toronto Downtown
Good Location with Average Concierge
NASTY BEDS / HORRIBLE PARKING
We stayed at Hilton
NASTY BEDS / HORRIBLE PARKING
Weekend away
Expensive parking and room needs cleaned
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Denden611 wrote a review Apr 2016
Hong Kong, China147 contributions51 helpful votes
First time staying in Hilton Garden Inn as it's kinda last minute booking and it was still reasonable price in downtown. The room is clean and big. No kettle but with a microwave. Limited amenities as well. I bought a yogurt from supermarket but I couldn't find a tea spoon in
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Date of stay: April 2016
Response from Patrik W, Front Office Manager at Hilton Garden Inn Toronto Downtown
Responded Apr 15, 2016
Dear Denden611 Thank you for your feedback, we certainly appreciate all guest feedback. I was very happy you enjoyed our location and room size. All Garden Inn's are limited hotels unlike the Hilton which would be a full service hotels. As you mentioned we do not have kettles and cutlery as part of the room set up but we do have them available upon requests. I was certainly surprised to see that we feel short on our concierge service and I would welcome to discuss your interaction further. Thank you for your time and we would certainly look forward to your next visit.
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