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Window View - Picture of Fairmont Chateau Laurier, Ottawa

Photo: Window View

From Review : great, good and not so great of Fairmont Chateau Laurier
great, good and not so great
Felt a little old fashioned... but still pleasant enough
The interior of the Chateau Laurier
Vitrine de loja interna do hotel
Tulip festival in Ottawa
MOrfitt2014 wrote a review Sep 2016
Dundalk, Canada1,866 contribution198 helpful votes
4.0 of 5 bubbles
I booked months in advance so was extremely displeased when I was given a first floor dark & dingy room (sheers dirty and hanging off several hooks, robes still in plastic not hung up but thrown in a pile on a chair) looking at a building under construction (not the By Market as
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Date of stay: September 2016
Response from ChateauLaurier, General Manager at Fairmont Chateau Laurier
Responded Sep 12, 2016
Our mission is to turn moments into memories and I regret that we failed to do so on this occasion. Please rest assured your experience is certainly not typical of the high standards that we strive to provide to our guests each and every day. We hope you return one day allowing us the opportunity to regain your trust and loyalty. Sincerely, Claude J. Sauvé General Manager
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